First-Time Manager

For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty-gritty realities of managing people.Leading meetings, hiring employees, motivating others, actively listening, staying calm under pressure, overcoming resistance—dozens of skills are hammered home with honest explanations of what to expect and how to excel. Examples and action steps round out the lessons. Plus, this seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more. Turn to the book that thousands have relied on to hit the ground running.